Margaret Hagan, a d.school fellow and a graduate of Stanford Law School and Queen’s University in Belfast, spoke with Insight Labs' Andrew Benedict-Nelson for a Q&A published earlier this month. Insight Labs is a ten-year long non-profit project dedicated to social change.
The entire Q&A is worth a read, particularly if you are interested in the intersection of law and design or the future of law in general. However, this section stood out. In it, Margaret describes what, from her perspective, it takes to bring lawyers into the design world:
Most of the time, you need to rip people out of their usual routines of thinking. You need to demonstrate that design can help take lawyers where they want to go and take their clients where they want to go. A lot of it is taking the jargon out of design. You need to demonstrate that it is quite practical, even though it may seem like a lot of playing in the sandbox. You need to show them that it will eventually be used to implement something and guide them toward that practical end.
So much of the design process is about being open to risks and open to failure. You need to take a bunch of words and make them into a drawing or a concrete thing. You need to exercise those “maker muscles” in your brain. A lot of lawyers actually want to do that. They have a desire to exercise those other parts of their brains, but they also really want to make sure that they’re contributing to something valuable and not wasting time.